Privacy policy

This policy describes how Platinum Dev Lab (“we”, “us”) handles information in connection with this website and our contact channels. It is provided for transparency and may be updated from time to time.

Information you provide

If you use our contact form, website chat assistant, or email us, we collect the details you submit (such as name, email address, message content, and meeting preferences) so we can respond and follow up about your inquiry.

Chat assistant & meeting requests

When you use our chat assistant or schedule a meeting, we process your conversation, contact details, and project description. When you submit a meeting request, we also record technical signals such as IP address, approximate location derived from IP, browser and operating system type, device category, timezone, and indicators that may suggest VPN or proxy use. This helps us prevent abuse and prepare for your call.

How we use information

We use this information to communicate with you, provide services you request, and improve our responses. We do not sell your personal information.

Technical data

Like most websites, our hosting provider may process technical data (such as IP address, browser type, and approximate region) for security and reliability. Our chat and scheduling features may enrich this with device and network context at the time you submit a meeting request, using third-party IP intelligence services where permitted.

Retention

We retain contact inquiries and related correspondence only as long as needed to fulfill the conversation and our legitimate business operations.

Your choices

You may request access, correction, or deletion of personal information we hold where applicable law provides those rights. Contact us through the same channel you used originally, or via our contact page.

Questions

Questions about this policy can be sent through our contact form.